Last updated: August 19, 2026
Key points
- What we collect: your email, gamertag, EA ID, optional Twitch handle, payout details, match history, and payment records (processed by Stripe — we never see full card numbers).
- Why: to run your account, seed tournaments, pay prizes, settle disputes, and keep the competition fair.
- Who we share with: payment processing (Stripe), stream embeds (Twitch), and no one else — we don’t sell your data.
- Your choices: you can access, correct, or delete your data — email [CONTACT EMAIL].
- Age: the platform is for adults; we don’t knowingly collect data from anyone under 13, and paid play requires 18+.
1. Information we collect
- Account info: email address, display name, gamertag, EA ID, platform, and (optionally) your Twitch handle.
- Payment and payout info: purchases are processed by Stripe; we receive transaction records but never your full card number. For prize payouts we store the payout method and handle you give us (e.g., a PayPal address).
- Competition data: tournament entries, match results, ELO and win-loss record, chat messages in match chats, and any screenshot evidence you upload during a dispute.
- Technical basics: the standard server logs any website keeps (IP address, browser type, pages requested) used for security and debugging, plus cookies needed to keep you signed in.
2. How we use it
- Operating your account, subscriptions, and tournament entries.
- Seeding brackets, displaying rankings, and paying prizes.
- Reviewing disputes (mods see match chats and uploaded proof).
- Preventing fraud, cheating, and multi-accounting; verifying eligibility for prizes.
- Sending service emails — match notifications, dispute alerts, receipts. These are part of using the platform, not marketing.
- Meeting legal obligations (e.g., tax reporting on prizes where required).
3. What we share — and what we don’t
We do not sell your personal information, and we don’t share it with advertisers. We share data only with:
- Stripe, to process payments (their privacy policy applies to payment data);
- Twitch, in the limited sense that watch pages embed Twitch players and your linked channel name is shown next to your matches;
- Service providers that host the site and deliver email, bound to use data only for us;
- Authorities, if required by law or to protect the platform and its players.
Public by design: your gamertag, ELO, win-loss record, seed, and match results appear on rankings, brackets, and champions pages. Your email and payout details are never public.
4. Cookies
We use the cookies WordPress needs to sign you in and keep your session, plus WooCommerce’s cart cookies during checkout. We don’t run third-party ad trackers. Embedded Twitch players may set their own cookies under Twitch’s policy.
5. How long we keep things
Account data lasts while your account is active. Match results and payout records are kept as part of the competitive and financial record (and as required for tax and accounting). Dispute evidence is kept for as long as needed to resolve the dispute and defend its outcome, then may be purged. If you delete your account we remove or anonymize personal data we don’t need to keep by law.
6. Your rights
Depending on where you live (e.g., California’s CCPA, the EU’s GDPR), you may have rights to access, correct, export, or delete your personal data, and to object to certain processing. Email [CONTACT EMAIL] and we’ll honor valid requests within the required timeframe. We’ll never treat you worse for exercising your rights.
7. Security
Accounts use hashed passwords, payments are handled by Stripe over encrypted connections, dispute evidence is stored in an access-controlled directory readable only by participants and moderators, and moderation actions are permission-gated. No system is perfect — tell us at [CONTACT EMAIL] if you spot a vulnerability.
8. Children
The Services are not directed at children. We don’t knowingly collect personal information from anyone under 13, and paid competition requires 18+. If you believe a minor has an account, contact us and we’ll remove it.
9. Changes
We’ll post any changes here with a new “Last updated” date and, for material changes, note them prominently on the site.
10. Contact
[COMPANY LEGAL NAME] · [MAILING ADDRESS] · [CONTACT EMAIL]
Working draft — have counsel review before launch, especially the CCPA/GDPR rights section for the jurisdictions you’ll actually serve.