Terms of Service

1. Who we are and what these terms cover

These Terms of Service (“Terms”) are an agreement between you and [COMPANY LEGAL NAME] (“SLIM GHOST”, “we”, “us”), and they govern your use of this website, the Vault subscription library, and The Gulag tournaments (together, the “Services”). By creating an account, buying a subscription, or entering a tournament, you agree to these Terms, our Privacy Policy, Refund Policy, the Official Gulag Rules, and our Code of Conduct — all of which are part of this agreement.

SLIM GHOST is not affiliated with, endorsed by, or sponsored by Electronic Arts Inc., the NFL, or Twitch. “Madden NFL” and related marks belong to their owners.

2. Eligibility

3. Skill-based competition — not gambling

The Gulag is a head-to-head video game competition in which outcomes are determined by player skill: execution, strategy, and knowledge of the game. It is not a game of chance, a lottery, or sports betting. Entry fees are consideration to compete; prizes are awarded solely on competitive results under the posted rules.

4. Accounts

You sign in with your email address. Keep your credentials secret and your account details (gamertag, EA ID, payout method) accurate — prizes are paid to the payout details on file at the time the payout ledger is generated. You are responsible for all activity on your account — including anyone you allow to play on it. Tell us immediately at [CONTACT EMAIL] if you suspect unauthorized use.

5. The Vault (subscriptions)

6. The Gulag (paid tournaments)

7. Fair play

The Code of Conduct applies everywhere on the platform. Cheating, glitch abuse, collusion, match-fixing, harassment, or falsifying match evidence can result in forfeits, disqualification, prize forfeiture, and permanent bans, at our discretion.

8. Streams and third-party services

Watch pages embed Twitch streams; Twitch’s own terms and privacy policy apply to that content. Payments are processed by Stripe — we never store full card numbers. We are not responsible for third-party services.

9. Termination

You can close your account at any time. We may suspend or terminate accounts that violate these Terms, break the law, or harm the platform or other players. If we terminate for violations, unexpired subscriptions and pending entries may be forfeited except where a refund is required by law.

10. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied. We don’t promise uninterrupted or error-free service, and playbook content is provided for competitive education without any guarantee of results.

11. Limitation of liability

To the fullest extent permitted by law, SLIM GHOST’s total liability for any claim arising out of the Services is limited to the greater of (a) the amount you paid us in the six months before the claim, or (b) $100. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions don’t allow these limits, so they may not fully apply to you.

12. Disputes with us, governing law

These Terms are governed by the laws of [STATE], without regard to conflict-of-law rules. Before filing any claim, contact us at [CONTACT EMAIL] — most issues get resolved fast. [OPTIONAL: arbitration / class-action-waiver clause to be inserted on advice of counsel.]

13. Changes

We may update these Terms as the platform evolves. Material changes will be posted here with a new “Last updated” date, and continued use after changes means you accept them. Tournament-specific rules posted with a tournament apply to that tournament.

14. Contact

[COMPANY LEGAL NAME] · [MAILING ADDRESS] · [CONTACT EMAIL]